warungcash Casino & Sportsbook Data Care
This page describes what we collect when you use warungcash and how we keep that data protected. We operate an online entertainment service available where local law permits. Our data practices cover account information, payment details, gaming activity, and device identifiers. We encrypt all data in transit and at rest, and we do not share your personal information with third parties outside what is necessary for payment settlement, account verification, and legal compliance.
When you create a warungcash account to access Liga 1 markets, live-dealer tables, or slot games, we collect your name, email address, date of birth, and identity document number for KYC verification. We also record your payment method details (tokenized, not stored in plain text), deposit and withdrawal history, and gaming entries. This information is encrypted and stored on secure servers. We use it only to settle transactions, verify your identity, prevent fraud, and comply with applicable law.
We never sell your data to advertisers or data brokers. We do not use your gaming history for behavioral targeting. Our servers may sit outside your jurisdiction, but all data is protected under the same encryption and access-control standards regardless of location. If you have questions about what we collect or how we use it, our support team can provide specific details about your account.
What We Collect at warungcash
We at warungcash collect several categories of information. Account data includes your name, email, date of birth, phone number, and identity document type and number (required for KYC verification before your first withdrawal). Payment information includes your bank account number or e-wallet identifier (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment). We store payment details in encrypted form and do not retain full card numbers or wallet passwords. Gaming data includes every entry you place, every market you access, every outcome, and your resulting account balance changes. Device data includes your IP address, browser type, operating system, and device identifier so we can detect unauthorized access attempts and prevent account takeover.
We also collect transaction metadata: timestamps, transaction amounts, payment method used, and status (success, pending, failed). This information helps us troubleshoot payment issues and comply with anti-money-laundering (AML) regulations. We do not collect your location data unless you explicitly share it; however, we use IP-based geolocation to enforce jurisdiction-restricted access and prevent service availability in prohibited regions.
How We Use Your Data
We at warungcash use your data for specific operational purposes. Account data is used to verify your identity, prevent duplicate accounts, and comply with KYC regulations. Payment information is used exclusively for settlement: when you deposit via online payment or e-wallet, we send a secure payment request to your bank or wallet provider; when you withdraw, we process the reversal to your original payment method. Gaming data is used to settle outcomes, calculate your balance, and maintain an auditable transaction history.
Device and transaction metadata helps us detect fraud patterns, prevent unauthorized access, and investigate account disputes. If you claim that a withdrawal was unauthorized, we review device logs and transaction history to verify your account access. We also use aggregated, anonymized data to monitor platform performance—for example, tracking how many users accessed Liga 1 markets during Piala AFF season or how payment methods perform during peak periods like Idul Fitri. This aggregated data never identifies individual users.
We at warungcash encrypt your data and limit access to staff who need it for account support, fraud detection, or legal compliance. We do not sell it, rent it, or use it for marketing purposes.
Data Retention and Deletion
We retain your account data for as long as your warungcash account remains active, plus a standard retention window after closure (typically 3–7 years for regulatory compliance). KYC documents are retained for the retention period and then securely deleted unless legal or regulatory requirements mandate longer storage. Payment metadata is retained in accordance with financial regulations (often 5–7 years). Gaming data (your entries, outcomes, and balance history) is retained for audit purposes and account dispute resolution.
If you request account deletion, we delete your personal information within a standard window, except for data we are required by law to retain (AML records, tax reporting data). Your gaming history may be archived in anonymized form for platform analytics. You can request deletion or access to your data at any time by contacting our support team; we will respond within a standard timeframe in accordance with applicable data-protection regulations.
Third-Party Data Processors
We at warungcash use third-party service providers for specific functions. Payment processors (Verifone, Adyen, or similar) handle transaction settlement and fraud detection on our behalf. These processors access only the minimum data necessary to complete transactions: your payment method, transaction amount, and merchant identifier. We have data-processing agreements in place requiring them to protect your data with the same security standards we maintain.
Email and communication providers handle account notifications, withdrawal confirmations, and password-reset links. These providers do not have access to your gaming data or payment details; they see only the information we send for message delivery. We do not share your data with analytics companies, advertisers, or data brokers. If regulatory authorities request access to your data (for example, law enforcement investigating money laundering), we comply only with valid legal orders and notify you where permitted by law.
Cookies and Tracking
Our warungcash website uses functional cookies to maintain your session, remember your language preference, and track user flow for platform improvement. These cookies are session-based (deleted when you close your browser) or persistent (stored for up to 12 months). We do not use tracking pixels, advertising cookies, or behavioral profiling. Third-party cookies are not placed on our site.
If you disable cookies in your browser, warungcash will still function, but you may need to re-authenticate each time you visit. We do not use your cookie data for marketing purposes or to build advertising profiles. Device identifiers (used for fraud detection) are stored separately from cookies and are not shared with external parties.
Your Rights on warungcash
You have the right to access your personal data, request correction of inaccurate information, and request deletion of your data (subject to legal retention requirements). You can update your account profile information at any time through your warungcash account settings. If you want to export your gaming history, payment records, or other personal data, our support team can provide it in a standard format upon request.
You have the right to object to certain data uses (for example, if we use your email for administrative notifications, you can opt out of non-critical emails, though transactional emails like withdrawal confirmations remain mandatory). You can also request that we limit how we use your data. If you believe we have violated your data rights, you can file a complaint with your local data-protection authority.
Data Security Practices
We at warungcash protect your data using encryption (TLS 1.2 or higher for data in transit; AES-256 for data at rest), access controls (role-based permissions; staff can access only the data necessary for their function), and regular security audits. Our servers are maintained in secure data centers with physical access controls, network firewalls, and intrusion-detection systems. We do not store plaintext passwords; all passwords are hashed using industry-standard algorithms.
We conduct annual security assessments and penetration testing to identify vulnerabilities. If a data breach occurs, we notify affected users within a standard timeframe and provide guidance on protective measures. We maintain cyber-insurance to cover potential data-breach costs. Your payment information is processed through PCI-DSS-compliant payment gateways and is never directly exposed to warungcash systems in plaintext form.
International Data Transfer
Our warungcash servers may be located outside your home country. However, we treat data outside your jurisdiction with the same encryption and access-control standards we apply domestically. If you are in the European Union, Indonesia, or another jurisdiction with data-protection regulations, we comply with applicable requirements for cross-border transfers. We do not transfer your data to countries without adequate data-protection laws unless you explicitly consent or legal necessity requires it.
Contact and Requests
If you have questions about your data, how we use it, or your privacy rights, you can contact our support team through the warungcash platform. We respond to data-access requests, deletion requests, and privacy inquiries within a standard timeframe (typically 14–30 days depending on complexity and jurisdiction). You can also contact us to report suspected unauthorized access to your account or to request account suspension while you investigate a security concern.
This privacy policy may be updated to reflect changes in our practices, technology, or applicable law. We will notify you of material changes by updating the published date and providing notice through your warungcash account. Services on warungcash are available only where local law permits. Your use of our platform indicates your acceptance of this privacy policy.